$0 CALL OUT FEE*
TOP RATED
Available 24/7
12:22 PM
5.0 Stars 16+ Reviews
Same day plumbers for Thornlands, fully licensed, with a $0 call out fee* to get one to your door.
A shower gone cold with three people still to get ready. A gully out the back filling instead of draining. A toilet that will not stop running. None of it is a disaster, and all of it makes the morning longer.
Ring us and you get our team on the phone, plus a real arrival window instead of a vague half day. The plumber who turns up is one of ours, working under QBCC licence 15578913, not a subcontractor we found this morning. There is no call out fee* to get them to your door, so nothing is charged simply for having a licensed plumber look at the problem. Once they have looked, you get one fixed price for the whole job, agreed before anything starts, and that is the figure on the invoice. Where a smaller repair will genuinely hold, we will tell you about it rather than quote the bigger job.
Thornlands has been filling in for decades and is still going, from under 4,000 residents in the mid 1980s to more than 19,000 at the last census. So we work on brick and tile family homes barely out of warranty as often as anything old, and households here average close to three people across nearly four bedrooms, which puts more load on the hot water and the drainage than the same house would carry elsewhere. The other thing worth knowing is that the suburb runs on two arrangements. Estates through the north and east drain to Redland City’s sewer network, while the acreage blocks south and west are on septic and on-site treatment.
Everything we install or repair carries our Lifetime Workmanship Guarantee, so if our work fails we come back and put it right at no cost to you. Our Clean-Up Guarantee covers the rest, and you get the place back the way we found it.
If you need a plumber in Thornlands today, give Vanguard Plumbing & Gas a call to secure availability and our $0 call out fee*. Same day service is guaranteed, or you get $65 off the job.
Almost everything we do around Thornlands arrives because somebody passed our number on, which is the only kind of recommendation a plumber cannot manufacture. The reviews below come from homes and businesses right across the Redlands. What people write about is rarely the plumbing itself. It is that we turned up when we said we would, explained what we found, and charged what we quoted.
One licensed team for the lot, whether that is a house six years out of the ground in an estate or an acreage block at the southern end of the suburb. The everyday repairs and maintenance fill most weeks, taps, toilets, pressure and pipework. Clearing a blocked drain and hot water repairs and new units are what we are called out to most. Big roofs and short, heavy storms keep us up on gutters and stormwater as well. Every job starts with no call out fee* and one fixed price agreed before we begin.
Dripping taps, cisterns that keep refilling, mixers that will not hold a temperature, and water pressure that sags the moment a second outlet opens. The dull list that quietly keeps a house working.
Most of it is a same visit fix, and on a newer home the fittings are still standard sizes, which keeps the parts easy to get and the job short. See tap repairs and toilet repairs.
A gully filling instead of draining, a floor waste that gurgles when the washing machine empties, and the smell that gets there ahead of the overflow. In a busy household the warning signs turn up fast.
We camera the line before quoting, because roots at a joint, a sag holding water and a grease build-up look identical from the surface and cost very different amounts to put right. Pipe relining suits some of them.
Electric, heat pump, gas storage and continuous flow, repaired or replaced. As a rule of thumb a storage tank is good for eight to twelve years and a continuous flow unit fifteen to twenty, though how it has been serviced moves that further than the badge on the front does.
A big household draws harder on a tank than the same unit would elsewhere. Where there is life left in one, we repair it.
Gutters, downpipes, box gutters, flashings and the stormwater lines they feed. A large modern roof sheds a startling volume of water in a short storm, and an undersized or half blocked downpipe puts it somewhere you would rather it did not go.
We follow the whole run to the legal point of discharge, because new guttering fixes nothing when the buried line is the actual fault. More on our roof plumbing.
A bill that jumped without a change in habit. A meter still turning with every tap shut. A warm patch underfoot, or a skirting board starting to lift away from the wall.
On a slab there is no underfloor to crawl through and look, so guessing gets expensive quickly. We trace it with acoustic and thermal equipment first, then open up only the spot we have already found. See leak detection.
Burst pipes, a hot water unit letting go, sewage backing up a gully, or water getting inside the house. Ring us and we will talk you through shutting the water off at the meter while we are on the way to you.
It is worth knowing where that tap is before the night you need it. The job is quoted as one fixed figure agreed before anything starts. See our emergency plumbers.
Nobody stays with a plumber because of the advertising.
They stay because the second visit is as good as the first. We are a small enough team that the standard does not drift, and there are no subcontractors filling gaps in the diary. The price does not move between the quote and the invoice, and every job is backed by our Lifetime Workmanship Guarantee. Have a read of what our customers wrote, or see the whole range on our services page.
Nothing is charged simply for getting a licensed plumber to your door and having them look at the problem.
Same day service is guaranteed. If we do not get to you the same day, you get $65 off the job. Booking in the morning gives us the best shot at it.
One written figure for the whole job, agreed before anyone picks up a tool. No hourly rate ticking over while we diagnose, and nothing added at the end because we happened to already be on site.
Every job carries our Lifetime Workmanship Guarantee. If our work fails, we come back and put it right. That is workmanship, and it does not quietly expire.
Whoever turns up is one of our own, working under QBCC licence 15578913. Regulated plumbing work in Queensland has to be done by a licensed plumber or drainer under the Plumbing and Drainage Act 2018.
Drop sheets down before we start, old parts out when we finish, and the site left tidy either way. Anything that had to be lifted, moved or opened up to reach the fault gets put back properly rather than left for you to deal with.
No call out fee* to get us out to you. Tell us what it is doing, we will work out what it needs, and you get one written price before anything starts. That holds the same on a new estate house as it does on an acreage block, and on everything from a leaking spindle up to a full hot water changeover.
Whether it’s a small or a big job, we’re a local business built for locals just like you. We stand behind all our jobs and the following commitments you can count on, day or night:
Most of Thornlands is family housing, and the questions reflect that. Owners want to know whether something is worth repairing properly or worth replacing, and would rather be told straight than sold the larger job. On a younger house the answer is usually repair. Renters and property managers want the opposite of drama, booked once and invoiced once, and we work to both.
The southern and western end is different work again. Acreage means longer runs between the meter and the house and drainage that goes to an on-site system rather than a street main, so a blockage gets diagnosed differently. There are also the schools, sports clubs and the shops along the main road through the suburb, where work has to fit around opening hours. When something has already let go, there is more on burst water pipes.
Six steps, the same on a blocked gully as on a full gutter replacement. You will know what is happening, and what it will cost, before anyone opens a toolbox.
Tell us what it is doing. We book a real arrival window rather than a vague half day.
Camera down the drain, meter checked, unit opened up. We find the actual fault rather than guessing at it.
One written figure for the whole job. You approve it before any work starts.
Drop sheets down and the garden protected. On an acreage block that includes making good any ground we had to open up to reach a line.
Run it, watch it drain, check the temperature. You see it working before we pack up.
Old parts out, site left tidy, and the Lifetime Workmanship Guarantee recorded against the job.
The questions that come up before people book. Short answers, no sales pitch.
Nothing to get us there. There is no call out fee*, so you are not charged simply for having a licensed plumber come and look at the problem. After that it is one fixed price for the job, agreed before we pick up a tool, and that is the figure you pay.
Usually, and we put money behind it. If we do not reach you the same day, you get $65 off the job. Booking earlier in the day gives us the best chance of it. If water is actively getting inside, ring rather than filling in the form.
Yes, and it is worth mentioning when you book. The estates through the north and east of Thornlands drain to Redland City’s sewer network, while the rural acreage in the south and west runs to septic systems and on-site treatment plants instead. We look after the drainage on the property, and knowing which arrangement you are on changes where we start when a line backs up.
Because a hot water system is a consumable rather than part of the building. As a rule of thumb a storage tank gives you eight to twelve years and a continuous flow unit fifteen to twenty, so a house built in the 2000s is often on its second unit already. Servicing shifts that further than the brand does. We will tell you honestly which one yours is, and shower sealing tends to come due around the same age.
One of our own licensed plumbers. Vanguard does not subcontract, and we hold QBCC licence 15578913. Under the Plumbing and Drainage Act 2018, regulated plumbing work in Queensland has to be carried out by a licensed plumber or drainer, so it is not a preference. Every job is backed by our Lifetime Workmanship Guarantee.
One booking can clear the whole list rather than three separate visits. Send through a request for a call back and our friendly team will be in touch to organise getting a plumber to you. Same day service is guaranteed, or you get $65 off the job.
Thornlands sits in the middle of the Redlands rather than at the edge of it, so a job here usually shares a run with the suburb next door. Four of the five below are inside six kilometres, which in practice means we are often already in the area.
You can read how we work in the old township end of Cleveland, the villa and townhouse pockets of Victoria Point, the bay facing streets of Ormiston, and the blocks just inland at Alexandra Hills. Wellington Point is further up the coast and sits on our regular route.
The full list of where we work is on our service area page. Not sure whether you are inside it? Call 0487 037 290 and we will tell you on the spot.
No Call Out Fee*, a fixed price agreed before we start, and same-day service guaranteed or you get $65 off.
Everything below runs alongside the $0 call out fee*, the fixed price up front and the lifetime workmanship guarantee. One $65 discount applies per job, whichever way you qualify for it.
Clearing blocked sinks, toilets, showers and stormwater drains.
See the real cause on camera before anyone quotes a repair. Free with any paid service*
New customers save on their first job with us, any service.
Seniors save on every job, every day, no questions asked.
Request your quote today and receive expert advice, competitive pricing, and quality service you can trust.
