$0 CALL OUT FEE*
TOP RATED
Available 24/7
12:22 PM
5.0 Stars 16+ Reviews
Licensed plumbers right across the Redlands, same day service, and a $0 call out fee* to get one to your door.
Cold water where the hot should be. A drain that will not take what you put down it. A pump alarm going off in the front yard at two in the morning. Different properties, very different jobs.
Ring us and you get our own team, a real arrival window and a plumber who works for us rather than for a labour hire agency. We hold QBCC licence 15578913 and we do not subcontract, so the person who quotes the job is the person who does it. There is a $0 call out fee* to get one out to you, and once we know what has gone wrong you get a single written price for the whole job before anything starts. That number does not move. Where a repair will genuinely hold, we recommend the repair.
The Redlands is not part of Brisbane City Council. Redland City has its own council and its own water and sewerage network, and the piece of that which catches owners out is pressure sewerage. On very flat or very steep ground, and where the water table sits high, parts of the city drain through a sealed pressure system with a pump unit and tank buried in the yard instead of a gravity sewer. Redland City Council owns the main and the isolating valve at the footpath. Everything on the house side of that valve is the owner’s, and the council’s own advice when the alarm sounds is to call a private plumber.
Every job we complete is backed by our Lifetime Workmanship Guarantee and our Clean-Up Guarantee, on a pressure sewer pump the same as on a leaking tap.
If you are looking for a plumber in the Redlands today, give Vanguard Plumbing & Gas a call to secure availability and our $0 call out fee*. Same day service is guaranteed, or you get $65 off the job.
Redland City is a big enough area to hide in and a small enough one that reputations travel anyway. The reviews below come from properties right across it, old and new, houses and business premises. What people write about is almost never the pipework. It is that we turned up inside the window we gave, said in plain terms what the job needed, and charged the figure we quoted.
One licensed team across the whole city, and a list that covers whatever your property happens to be. The ordinary repairs a house needs make up most of it, from tapware to pressure to pipework. Blocked drains and drain camera work and hot water replacements are the two we are called out for most often.
After that it is gutters, downpipes and stormwater on the older roofs, leak location where a slab or a long buried run is hiding the fault, and emergency plumbing around the clock for the ones that cannot wait until morning. Every job begins with a $0 call out fee* and one fixed price agreed before we start.
Taps, cisterns, mixers, stop valves, pressure problems and the pipework behind all of it. The list every property generates eventually, whichever decade it happened to be built in.
Most of it is cheap to put right and expensive to ignore, which is why we would rather book three small jobs into a single visit than send someone out three separate times for one item each.
Older suburbs here still carry clay and earthenware drainage that tree roots find easily. Newer estates run PVC, where the fault is far more often a build-up or a badly graded section than a break in the pipe.
Either way we clear the line first and camera it second, so what you are quoted matches what is actually in the drain. Where a section has failed, relining usually beats digging.
Gas storage, electric, heat pump and continuous flow, repaired where there is life left in the unit and replaced where there is not. Estate housing tends to reach the end of its first hot water system all at once, roughly a decade after the estate filled up.
A storage tank generally runs eight to twelve years and a continuous flow unit fifteen to twenty, though servicing moves that more than the brand.
Gutters, downpipes, box gutters, flashings and the buried lines they discharge into. A storm out this way tends to arrive all at once rather than politely over an afternoon, which is exactly when an undersized downpipe shows itself.
We check the run from the roof through to the legal point of discharge, because replacing visible metal achieves very little when the buried line is the fault.
A bill that climbed with no change in habits, a meter still ticking over with the house shut off, or a patch of ground that never dries out no matter what the weather has been doing.
On acreage the run between the meter and the house can be very long indeed, and on slab-built estate homes there is no underfloor space to look in at all. Both are found with acoustic and thermal gear rather than a shovel.
Burst supply lines, a hot water unit that has given way, sewage surfacing outside, or a pressure sewer alarm that will not reset no matter what you do to it.
The first job is always stopping the damage getting worse. Ring instead of filling in a form and you will still get one fixed figure for the work, agreed before anything begins. More on burst pipe repairs.
A plumber is easy to choose once and hard to choose well. The difference only shows on the second job.
We stay small enough that the standard does not slip between one visit and the next. Nothing subcontracted, no hourly rate running while we diagnose, and no distance between the quoted figure and the invoiced one. There is a page of customer feedback if you want to read it, and a full breakdown of the work we take on if you would rather see the list.
Nothing is charged simply for getting a licensed plumber to your door and having them look at the problem.
Same day service is guaranteed. If we do not get to you the same day, you get $65 off the job. Booking in the morning gives us the best shot at it.
One written figure for the whole job, agreed before anyone picks up a tool. No hourly rate ticking over while we diagnose, and nothing added at the end because we happened to already be on site.
Every job carries our Lifetime Workmanship Guarantee. If our work fails, we come back and put it right. That is workmanship, and it does not quietly expire.
Whoever turns up is one of our own, working under QBCC licence 15578913. Regulated plumbing work in Queensland has to be done by a licensed plumber or drainer under the Plumbing and Drainage Act 2018.
Drop sheets down before we start, old parts out when we finish, and the site left tidy either way. Anything that had to be lifted, moved or opened up to reach the fault gets put back properly rather than left for you to deal with.
A $0 call out fee* to get us out to you, wherever in Redland City you are. Tell us what it is doing, we will work out what it needs, and you get one written price before anything starts.
Whether it’s a small or a big job, we’re a local business built for locals just like you. We stand behind all our jobs and the following commitments you can count on, day or night:
Ask what a Redlands property needs and the honest answer is that it depends which part of the city you are standing in. Near the railway line the stock is older and often on its original drainage. The inland suburbs went up in one stretch through the 1970s and 1980s, lowset brick on concrete slabs, where a supply leak hides under the floor rather than announcing itself.
The southern end is newer again. Redland Bay was still farmland into the early 2000s and is estate housing now, on tight lots with modern drainage and a street’s worth of hot water units aging together. Out on the acreage there is often no sewer at all, just septic tanks and on site treatment plants that need servicing. We work on all four, and price them the same fixed way.
Six steps, and they hold whether the property is a unit, an estate house or forty acres. You will know what is happening, and what it costs, before anything begins.
Tell us what it is doing. We book a real arrival window rather than a vague half day.
Camera down the drain, meter checked, pump chamber or unit opened up. We find the actual fault rather than quoting a likely one.
One written figure for the whole job. You approve it before any work starts.
Drop sheets inside, ground protected outside, and anything we had to open up put back the way we found it.
Run it, watch it drain, check the temperature. You see it working before we pack up.
Old parts out, site left tidy, and the Lifetime Workmanship Guarantee recorded against the job.
Five questions that come up across the whole city, whatever sort of property is asking them.
The mainland Redlands, from the Brisbane City boundary through to the southern end of the city. If you are not sure whether your street is on our regular run, a phone call to 0487 037 290 is faster than a form. There is a full list on our service area page.
Nothing. We charge a $0 call out fee*, so you are not billed simply for having a licensed plumber come and look at the problem. Once we know what the job involves you get one fixed price for the whole job, agreed before we pick up a tool, and that is the figure on the invoice.
Yes. On a pressure sewerage system the tank, the pump unit and the pipework up to the isolating valve at the footpath belong to the property owner, not the council, which is why Redland City Council tells owners to call a private plumber when the alarm goes off or the system blocks. We attend those, work out whether it is the pump, a blockage or the control side, and quote it as one fixed figure.
Regularly. Parts of the city are unsewered, so the rural residential properties there run septic tanks or on site treatment plants instead. We handle the plumbing side, the drainage into the system and the fixtures feeding it, and we will tell you plainly where a problem belongs to the treatment unit itself rather than to the pipework. Drain and sewer faults on those properties behave differently to a suburban gravity connection.
Usually, and there is money behind it. If we do not reach you the same day, you get $65 off the job. Booking earlier in the day gives us the best chance, particularly at the far end of the city. If water is actively getting in somewhere, ring 0487 037 290 rather than waiting on a form.
One visit will usually clear a list rather than a single item. Send through a request for a call back and our friendly team will be in touch to organise getting a plumber to you. Same day service is guaranteed, or you get $65 off the job.
Redland City is a dozen mainland localities with very little in common beyond the council that runs them, so we write about them one at a time rather than pretending a single page covers the lot.
Thornlands and Victoria Point sit at the newer, estate-built end of the city and are the same trip for us. Cleveland is the older centre out on the point, and Ormiston sits between the two with a mix of both. Each has its own page on what we actually get called out for there.
Everywhere we work is listed on our service area page. If you cannot see your street on it, call 0487 037 290 and we will tell you on the spot.
No Call Out Fee*, a fixed price agreed before we start, and same-day service guaranteed or you get $65 off.
Everything below runs alongside the $0 call out fee*, the fixed price up front and the lifetime workmanship guarantee. One $65 discount applies per job, whichever way you qualify for it.
Clearing blocked sinks, toilets, showers and stormwater drains.
See the real cause on camera before anyone quotes a repair. Free with any paid service*
New customers save on their first job with us, any service.
Seniors save on every job, every day, no questions asked.
Request your quote today and receive expert advice, competitive pricing, and quality service you can trust.
