$0 CALL OUT FEE*
TOP RATED
Available 24/7
12:22 PM
5.0 Stars 16+ Reviews
Licensed Alexandra Hills plumbers, same day service, and a $0 call out fee* to get one to your door.
A shower that never quite gets hot. A toilet running quietly behind the wall. A gutter that overflows at the same corner every storm. Small things, right up until they are not.
Ring us and you speak with our professional team, and you get a real arrival window for the day instead of a vague half of it. Whoever knocks on the door is one of our licensed plumbers working under QBCC licence 15578913, because we do not subcontract our work out. There is a $0 call out fee* to get one to you, so nothing is charged simply for having a plumber come and look at the problem. Once we know what we are dealing with you get one written price for the whole job, agreed before anything starts, and that is the figure on the invoice. Where a repair will hold up properly we say so rather than quote you the bigger job.
Alexandra Hills is the odd one out in Redland City. It is the only suburb in the city hemmed in on every side by its neighbours, with no bay frontage and no shared boundary with another council, and it filled in later than the rest because it sat away from both the bay and the railway line. Town water reached these streets in 1969 and the suburb grew quickly afterwards, from around 5,600 residents in 1981 to more than 14,500 ten years later. That leaves us working on a suburb of largely one building generation, most of it lowset brick sitting on a concrete slab. When a supply line under a slab starts weeping there is no underfloor space to spot it from, so the first sign is usually the bill.
Everything we install or repair is backed by our Lifetime Workmanship Guarantee, and our Clean-Up Guarantee means the place is left tidy with the old parts taken away rather than stacked in the yard.
If you need a plumber in Alexandra Hills today, give Vanguard Plumbing & Gas a call to secure availability and our $0 call out fee*. Same day service is guaranteed, or you get $65 off the job.
Word travels in a suburb where plenty of people have been on the same street for twenty years. A good share of our work through Redland City starts with somebody being told who to ring. The reviews below come from homes and businesses around the area, and what people write about is rarely the plumbing itself. It is that we turned up inside the window, explained what the job actually needed, and charged the number we quoted.
One licensed team covering the lot, for houses, townhouses and the businesses along Finucane Road. Everyday repairs and maintenance fill most of our week, taps and cisterns and pressure and pipework. Drain unblocking and CCTV inspection and hot water units repaired or replaced are the two biggest single reasons people ring.
Large tile roofs mean a steady run of gutter and stormwater work, and slab construction means a lot of tracing hidden leaks. When something lets go without warning, urgent plumbing help is one phone call away. Whatever the job, it starts at a $0 call out fee* with one fixed price agreed up front.
Taps that will not stop dripping, cisterns that run all night, mixers that lose temperature the moment a second outlet opens, and water pressure that sags right across the house.
It is the unglamorous list that keeps a home working, and on a slab-built house most of it is quicker to reach than owners expect. Book two or three of them into one visit and you pay the one call out.
Slow floor wastes, a gully that gurgles whenever the washing machine empties, and the smell that turns up well before the overflow does. Roots, grease and a cracked section all behave differently underground.
We put a camera down before we quote, so the price reflects what is actually in the pipe rather than a guess at it, and where a section has failed we can often reline it instead of trenching the lawn.
Gas storage, electric, continuous flow and heat pump, repaired where there is life left in the unit and replaced properly where there is not. We carry the common parts, so a failed valve or thermostat is often a same visit fix.
As a rule of thumb a storage tank runs eight to twelve years and a continuous flow unit fifteen to twenty, and how well it was serviced shifts that further than the badge on the front.
Gutters, downpipes, box gutters, flashings and the stormwater lines they feed. The large hipped tile roofs common here shed a great deal of water in a very short burst, and an undersized or blocked downpipe puts it somewhere you would rather it did not.
We check the run all the way down to the discharge point rather than only the metal you can see. There is more on our roof and stormwater work.
A water bill that jumped without a change in habits. A meter still turning with every tap in the house shut off. A patch of floor that is warm underfoot for no reason at all.
On slab-on-ground homes there is no underfloor space to inspect, so we trace it acoustically and thermally rather than cutting concrete on a hunch. That keeps the repair small and keeps the bill honest about what was wrong.
Burst supply lines, a hot water unit letting go, sewage surfacing in the yard, or water coming through a ceiling. The jobs where the first task is stopping it getting any worse, and the second is finding out why it happened.
Ring rather than fill in a form and you still get one fixed figure for the work, agreed before anything starts. There is more on a pipe that has already let go.
Nobody stays with a plumber because of the advertising. They stay because the second visit is as good as the first one was.
We are a small enough team that the standard does not drift, and a licensed enough one that it does not have to. No subcontractors, no hourly rate quietly ticking over while we work out what is wrong, and no gap between the quoted number and the invoiced one. You can read the reviews our customers left, or see the full list of what we do.
Nothing is charged simply for getting a licensed plumber to your door and having them look at the problem.
Same day service is guaranteed. If we do not get to you the same day, you get $65 off the job. Booking in the morning gives us the best shot at it.
One written figure for the whole job, agreed before anyone picks up a tool. No hourly rate ticking over while we diagnose, and nothing added at the end because we happened to already be on site.
Every job carries our Lifetime Workmanship Guarantee. If our work fails, we come back and put it right. That is workmanship, and it does not quietly expire.
Whoever turns up is one of our own, working under QBCC licence 15578913. Regulated plumbing work in Queensland has to be done by a licensed plumber or drainer under the Plumbing and Drainage Act 2018.
Drop sheets down before we start, old parts out when we finish, and the site left tidy either way. Anything that had to be lifted, moved or opened up to reach the fault gets put back properly rather than left for you to deal with.
A $0 call out fee* to get us there. Tell us what it is doing, we will work out what it needs, and you get one written price before anything starts. That holds anywhere in Alexandra Hills, and it holds whether the job takes twenty minutes or most of the day.
Whether it’s a small or a big job, we’re a local business built for locals just like you. We stand behind all our jobs and the following commitments you can count on, day or night:
Alexandra Hills is mostly owner-occupied and mostly detached, and that shapes what people ask for. Owners want to know whether a thing is worth repairing or worth replacing properly, and would rather hear it straight than be sold the larger job. Where a property is rented the priority flips to no drama, booked once and invoiced once.
There are townhouse and duplex pockets here, where an isolation valve can serve more than your own lot and the fault sometimes sits on common property. That is a conversation with a body corporate before anyone touches a spanner, and we handle it rather than handing it back to you. Local shops get the same fixed price and clean-up, and if it truly cannot wait then an emergency plumber is what the phone is for.
Six steps, the same on a blocked gully as on a full hot water changeover. You will know what is happening, and what it will cost, before anyone picks up a tool.
Tell us what it is doing. We book a real arrival window rather than a vague half day.
Camera down the drain, meter checked, unit opened up. We find the actual fault rather than pricing a guess at it.
One written figure for the whole job. You approve it before any work starts.
Drop sheets down and the garden protected. On a slab-built home that includes making good anything we had to lift to reach the pipework.
Run it, watch it drain, check the temperature. You see it working before we pack up.
Old parts out, site left tidy, and the Lifetime Workmanship Guarantee recorded against the job.
Seven questions that come up more than any others around here, answered without the sales pitch.
Nothing to get us there. We charge a $0 call out fee*, so you are not billed simply for having a licensed plumber come and look at the problem. Once we know what the job involves you get one fixed price for the whole job, agreed before we pick up a tool, and that is the figure you pay.
Usually, and we back it. If we do not get to you the same day, you get $65 off the job. Booking earlier in the day gives us the best chance of it. If water is actively coming in somewhere, ring 0487 037 290 rather than filling in the form.
Without breaking concrete to go looking. Most homes here are slab-on-ground, so we use acoustic listening gear and thermal imaging to narrow a leak down to a small area first, then confirm it before anything is opened up. That is the difference between one small repair and a floor full of guesswork. There is more on how we locate leaks.
It depends what has failed rather than the number on the compliance plate. As a rule of thumb a storage tank goes eight to twelve years and a continuous flow unit fifteen to twenty, and how well it was serviced moves that more than the brand does. If the cylinder itself has gone we will say so plainly and quote the replacement instead of charging you to keep nursing it.
In most cases, yes. We clear the line first, then put a camera through it to see why it blocked. Roots, a fat build-up and a fractured section all look identical from the gully and carry very different prices. Where a section has genuinely failed, relining is often possible without a trench across the lawn.
One of our own licensed plumbers. Vanguard does not subcontract, and we hold QBCC licence 15578913. Under the Plumbing and Drainage Act 2018, regulated plumbing work in Queensland has to be carried out by a licensed plumber or drainer, so it is not a matter of preference. Every job is backed by our Lifetime Workmanship Guarantee.
Yes. Alexandra Hills sits in the middle of our Redland City run, so the suburbs either side of it are the same trip for us. If you are not certain whether your street is covered, the quickest answer is a call to 0487 037 290. The full list is on our service area page.
Two or three small jobs handled in one visit cost less than three separate ones. Send through a request for a call back and our friendly team will be in touch to organise getting a plumber to you. Same day service is guaranteed, or you get $65 off the job.
Alexandra Hills has no coastline and no council boundary of its own, so every direction out of here lands you in another Redland suburb within a few minutes. If we are already on a job in one of these streets, the next suburb over is genuinely the same trip.
You can read how we work across the mixed residential and light industrial streets of Capalaba, out toward the bay in Birkdale, and around the older station end of Ormiston.
The full list of where we work is on our service area page. Not sure whether your street is inside it? Call 0487 037 290 and we will tell you on the spot.
There is a wider view of how we work across Redland City if you want to see the whole area rather than one suburb.
No Call Out Fee*, a fixed price agreed before we start, and same-day service guaranteed or you get $65 off.
Everything below runs alongside the $0 call out fee*, the fixed price up front and the lifetime workmanship guarantee. One $65 discount applies per job, whichever way you qualify for it.
Clearing blocked sinks, toilets, showers and stormwater drains.
See the real cause on camera before anyone quotes a repair. Free with any paid service*
New customers save on their first job with us, any service.
Seniors save on every job, every day, no questions asked.
Request your quote today and receive expert advice, competitive pricing, and quality service you can trust.
